ETA Enclosures and DeliveryApp’s Manufacturing Courier Services

Case Study

Delight your customers with DeliveryApp

ETA Enclosures Ltd. is a powerhouse in the automation manufacturing space, producing innovative enclosure solutions for industrial and electronic applications.

With a network stretching across the UK, they rely on specialized manufacturing courier services and deliveries to get their deliveries where they need to be, often utilising large vehicles; most commonly 7.5-tonne lorries and extra-long wheelbase vans. Their previous delivery partners left them feeling like passengers on their journey and they needed to make a change.

The challenge: A delivery service that was anything but transparent.

ETA’s previous experiences with delivery partners lacked transparency and control. With limited tracking information and slow Proof of Delivery (PoD) processes, the team were stuck chasing updates and questioning the whereabouts of their products. ETA needed a delivery partner that put them back in the driver’s seat.

DeliveryApp: Delivering control and confidence with manufacturing courier services

DeliveryApp offered ETA a solution that provided trust and control:

• Live tracking: With our app, ETA are able to monitor their deliveries in real-time, gaining complete visibility and control over the entire delivery process. With direct messaging with their driver and a dedicated operations support team, they are able to gain any information they need along the way.
• Instant PoDs: Instant electronic PoDs provide immediate peace of mind and streamlined the admin activity. This feature significantly reduced the time needed for the ETA team to spend chasing documents, giving them time back to focus on their core business.

The results: Efficiency gains and customer satisfaction.

By partnering with DeliveryApp ETA were able to delight their customers with seamless delivery experiences, enabling them to receive their orders on time and stress free! The app also streamlined ETA’s operations making their whole fulfilment process more efficient and reliable.

Conclusion: A partnership built for efficiency.

DeliveryApp’s commitment to transparency and control proved to be a perfect fit for ETA Enclosures. Our platform was able to streamline their deliveries giving them back valuable time and ensuring their customers trusted their services. This case study highlights the importance of clear communication and real-time updates in building a successful delivery partnership.

Leverage a network of reliable couriers to get your items moving instantly, whether it’s a simple A to B delivery or a complex multi-drop route. With DeliveryApp’s manufacturing courier services, you enjoy real-time tracking and instant proof of delivery, all in one user-friendly platform. This ensures your same-day deliveries are efficient, hassle-free, and completely transparent.

Want to get started? Speak to our sales team today.