Maximise Your fleet

You have the freedom to choose and allocate work to your fleet drivers whenever works for you. DeliveryApp is the perfect solution to make the most from your fleet and expand your business.

Register your fleet
Maximise your fleet

Why register your fleet with DeliveryApp?

What information will my fleet drivers have access to?

Your fleet drivers will have access only to the jobs that you assign to them. They will not be able to view other jobs that you have accepted. The drivers will only see the necessary details of the job request that they need to complete the delivery task. They will not have visibility of the price associated with the jobs assigned to them.

Fleet driver

You

Driver

Account access
Add and remove drivers, view invoices and account information

Job prices
View job prices and invoices

Accept jobs
Browse and accept jobs and assign jobs to yourself or fleet drivers

Job tracking
Use the app to log every step of the delivery, from collection to delivery

Job information
See job information e.g. address and any delivery notes

Proof of delivery
POD off all jobs assigned to them

What you will need to register your fleet:

Once you have all of your documents together, simply download the app and start onboarding – it should take about 30 minutes to upload all of your information and documents.

As soon as you have uploaded all of your information our Driver Team will review and activate you! We aim to have you activated within 48 hours.

Be 18+ and a UK resident

A smartphone

UK driving licence and DVLA check code
See how to get a DVLA check code

Agree to our fleet declaration
You can read our fleet declaration here

Information for each vehicle:
V5 document, MOT, Tax and photos of the vehicles

The following insurances:

  • Employers Liability Insurance (if applicable)
  • Public liability insurance
  • Goods in transit insurance
  • Hire and reward insurance

Company Information

  • Proof of address for Business or registered Company
  • Certificate of company incorporation/limited company
  • VAT number (if applicable)

What type of deliveries can my fleet make with DeliveryApp?

With DeliveryApp your fleet drivers will be paid by the mile and receive additional money for things like waiting time and loading or unloading goods from the vehicle.

Register your fleet

Collect any number of items from one location and deliver to a specified address. Loading and unloading by your fleet drivers may be required.

Your fleet driver and vehicle would be booked for 5 or 10 hours to make
multi-stop deliveries. The goods will require loading and unloading.
– Half day = 100 miles or 5 hours
– Full day = 200 miles or 10 hours
Mileage includes the return to the collection location.

Involves collecting goods from various addresses and delivering them to different destinations (max 70 stops). Your fleet driver may be required to load and unload the vehicle.

Collect packages from a single address and deliver them to various destinations within the same postcode area. Your fleet driver will be required to load and unload the vehicle.

Two of your fleet drivers may need to help customers move heavy or bulky goods, such as furniture or large appliances, or load and unload goods onto the vehicle.

Two of your fleet drivers will be required to load and unload, unpack or assemble goods, or place them in a specific room for a customer. Goods tend to be high-value or require special care, your fleet members will require Public Liability Insurance to do white glove deliveries.

What fleet vehicles do you accept?

You don’t need to register all your vehicles and drivers at once. You can start with one and then add more later. If you have any questions, please feel free to call our friendly team at 0161 676 2243 or email them at driverteam@deliveryapp.com.

How does DeliveryApp work for a fleet?

DeliveryApp gives you the power to choose and assign work to your fleet in minutes.

Our fleet FAQs

Our most frequently asked questions from the fleets who join the DeliveryApp community.

Can’t find the answer you were looking for? Contact our friendly driver team below or see our Driver Help Guide.

Email

driverteam@deliveryapp.com

Register your fleet

Absolutely! You can start using DeliveryApp as a driver and switch to a fleet account later on. To change your account to a fleet, simply go to your profile page on the app. Once changed, you’ll be able to add as many vehicles and drivers as you need.

No need to rush. Start with one driver and vehicle and then add more later.

To register your fleet with DeliveryApp, you must have the following:

Be 18+ and a UK resident

A smartphone

UK driving licence and DVLA check code
See how to get a DVLA check code

Agree to our fleet declaration
You can read our fleet declaration here

Information for each vehicle:
V5 document, MOT, Tax and photos of the vehicles

The following insurances:

  • Employers Liability Insurance (if applicable)
  • Public liability insurance
  • Goods in transit insurance
  • Hire and reward insurance

Company Information

  • Proof of address for Business or registered Company
  • Certificate of company incorporation/limited company
  • VAT number (if applicable)

Your fleet drivers won’t see:

  • Other jobs you have accepted
  • The price of the job they are doing

Your fleet drivers will see:

  • The job details assigned to them so they can complete the delivery

It is your responsibility to ensure that your drivers use DeliveryApp to complete their assigned deliveries. This is important because customers have paid for live tracking and proof of delivery, which they can only receive through the app.

Please note that if a driver fails to use DeliveryApp for a delivery, there will be a 30% deduction in payment. It is therefore essential that all deliveries are completed using the app.

Throughout the onboarding process, you will have complete access to our driver onboarding team who can assist you with any queries or concerns you may have. Once you are activated, our Operations Team will be available to support you and your drivers with your deliveries.

Driver Team
driverteam@deliveryapp.com
0161 676 2243

Operations Team
operations@deliveryapp.com
0161 527 2535

There are four types of insurance you will require to be a driver for DeliveryApp:

1. ‘Hire and Reward’ insurance
You will be legally required to take this out as it is required when you are carrying items in return for payment.

2. ‘Goods in Transit’ Insurance
This level of insurance is available at a low monthly rate from most vehicle insurance providers.

  • All van drivers will require a minimum cover of £10,000.
  • Self-employed car drivers for us will need a minimum cover of £5,000.
  • DeliveryApp will cover the cost of any genuine claim up to £250.

3. ‘Public Liability’ Insurance
Public Liability Insurance covers you against claims for accidental injury or property damage caused to third parties while your fleet are delivering.

4. ‘Employers Liability’ Insurance
Employers Liability Insurance covers you if any of your fleet drivers gets injured as a result of their work.

Disclosure and Barring Service (DBS) – Optional
The Disclosure and Barring Service (DBS) is a government agency in the UK that provides criminal record checks. DBS is optional, but it may be required for some deliveries. Having it could open up more job opportunities for your fleet.