Basic Setup

Download DeliveryApp

To create your driver account, you will first need to download our app.

• Android users can download it from Google Play
• iPhone users can download it from the App Store

Open the app

When you open the app you will see I’m a driver, select ‘Register as a driver’ to get started with your registration

Registration

Enter your details and confirm if you are a fleet manager, a limited business or VAT registered. Once you have entered your details, read and accept our Terms & Conditions, and click ‘Register for driver account’.

Please note: you do not need to be a fleet manager, a limited business or be VAT registered to become a driver, this information is to help us set up your account correctly.

Onboarding process

After registering your details, you will need to complete five steps to create your driver account and begin delivering. Once you have complete all of the steps, a green tick will appear next to each one. Only then will your application be sent to our Driver Team for activation.

Verify your mobile number

Enter your mobile number and click ‘Verify my mobile number’. You will receive a 4-digit verification code shortly. Enter the code and click ‘Submit’ to verify your mobile number.

In case, you don’t receive a verification code within 5 minutes, please click on the ‘Send another code’ button to receive a new one.

Add your vehicle

Enter your vehicle registration number and click ‘Get my vehicle details’. Your vehicle details will automatically be retrieved from the DVLA website.

Please choose the category of your vehicle from the given options.

If you own a Luton Van or a 7.5 tonne truck, you may be asked whether you have additional features such as a tail lift, a pump truck, or curtain sides. Providing this information could potentially increase the number of job opportunities available to you.

Upload your vehicle ownership document

To upload your vehicle document, please provide a photo of your valid V5C (vehicle log book) or finance, lease document, or hire document (if vehicle is hired). If your vehicle is leased, kindly provide the lease end date.

When uploading photographs of your vehicle, be sure to include photos of the front, back, and both sides.

Connect your Stripe Account

You will require a Stripe account in order to get paid for completing deliveries from DeliveryApp.

What is Stripe?
Stripe is a free payment services provider used to pay all drivers on DeliveryApp in seven working days. Stripe has been audited and certified as a PCI compliance level 1 service provider, meaning it is a safe way of keeping and transferring payments securely.

Once you have connected your Stripe Account, you should see that your Stripe account status changes from Red: Disconnected, to Green: Connected.

For help on how to create a Stripe account click here

Upload your documents

We need some documents to verify your information and activate you as a driver with DeliveryApp:

• • Photograph of front and back of driving licence

• • A DVLA Check Code
    To get a DVLA check code from the gov.uk website, you will need:
    – Your driving licence number
    – Your national insurance number
    – The postcode on your driving licence
    For more information on how to get a DVLA check code click here

• • Photograph of a recent utility bill (dated within the last 3 months)

• • Photograph of your Right to Work in the UK
    – Valid UK passport
    – UK birth certificate
    – Immigration status share code

• • Photograph of your Hire and Reward Insurance Certificate

• • Photograph of your Goods in Transit (GIT) Insurance Certificate
    – All van drivers will require a minimum cover of £10,000.
    – Self-employed car drivers for us will need a minimum cover of £5,000.
    – DeliveryApp will cover the cost of any genuine claim up to £250.

• • Public Liability Insurance (optional)
    Public Liability Insurance covers you against claims for accidental injury or property damage caused to third parties while you are delivering. Public Liability Insurance is optional, but it may be required for some deliveries. Having it could open up more job opportunities for you.

• • Disclosure and Barring Service (optional)
    The Disclosure and Barring Service (DBS) is a government agency in the UK that provides criminal record checks. DBS is optional, but it may be required for some deliveries. Having it could open up more job opportunities for you.

• • FLEETS ONLY: ‘Employers Liability’ Insurance
    Employers Liability Insurance covers you if any of your fleet drivers get injured as a result of their work.

Identity Check

Once all your documents are uploaded, and all previous steps have a green tick, you will be able to submit your identity check. Once your identity is checked, your application will automatically be sent to our Driver Team for review, and you will receive a confirmation email from us either confirming activation or any documents that may need resubmitting.

See what you will need to become a driver with DeliveryApp:

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